The Group’s suppliers are vital to the delivery of its customer proposition. The Group’s supply chain is large and diverse. It consists of third-party fulfilment partners, experience providers and suppliers for raw materials, gifts and flowers.
We engage with all our third parties and suppliers around all areas of performance, including sustainability. Our Code of Conduct clearly communicates our expectations to our supply chain partners.
Supplier Code of Conduct
The behaviour, decisions and actions of our organisation and its partners are important to us. Our Supplier Code of Conduct sets out our expectations of our contractors and supply chain partners to help them understand the values and principles that we want to promote.
Value chain greenhouse gas emissions
We report both direct (Scope 1 and Scope 2) and indirect (Scope 3) greenhouse gas emissions. Over 99% of the greenhouse gas emissions in our value chain are indirect. We therefore focus on working with our supply chain partners to reduce indirect emissions. Our Sustainability Goal 2 is to:
- Obtain commitments from suppliers to set net zero targets aligned with Science Based Targets initiative (SBTi) criteria, representing 67% of our Scope 3 emissions, by 30 April 2030.
- Reduce Scope 3 emissions intensity by 97% tCO2e/£1m of revenue by 2050, using FY22 as the baseline year, offsetting any emissions which cannot be reduced.